HONOR

RESPECT

DEDICATION

INTEGRITY

Mission

Get the job done and take care of the people doing it.

Crossroads Talent Solutions delivers mission-driven workforce solutions that strengthen operational readiness, empower transitioning service members, and drive measurable outcomes for our federal partners.

Who We Are

Crossroads Talent Solutions is a veteran-led Service-Disabled Veteran-Owned Small Business (SDVOSB) and 8a providing administrative, personnel, technical, and program support services to U.S. government agencies and military organizations nationwide.

Our personnel operate inside federal offices, military installations, and agency facilities across the country supporting mission-critical government programs. With more than a decade of federal contracting experience, Crossroads supports programs for agencies including the U.S. Army, Air Force, Navy, Marine Corps, National Guard, Department of Homeland Security, Department of Justice, Department of Commerce (NOAA), Small Business Administration, and the Department of Agriculture.

Crossroads maintains a stable, experienced workforce with a strong record of employee retention and successful contract transitions, ensuring operational continuity and consistent program performance for our federal customers.

As a certified SDVOSD and SBA 8(a) participant, Crossroads is committed to delivering reliable mission support while providing federal agencies and prime contractors with a trusted small business partner.

SBA and GSA

Chief Executive Officer

Julien Singh

Mission-Focused Leadership. Empowered Workforce. Measurable Results.

Mr. Julien Singh is the Founder and Chief Executive Officer of Crossroads Talent Solutions. His career spans more than three decades across the military, federal government, and private sector with extensive experience supporting federal programs and government contracting operations.

Julien began his professional career in the United States Marine Corps, serving six and a half years on active duty. During his service he completed two Western Pacific deployments as an infantry rifleman and later served three years as a Marine Security Guard assigned to U.S. diplomatic missions in St. Petersburg, Russia; Karachi, Pakistan; and Cairo, Egypt.

Following his military service, Julien worked as both a federal government employee and contractor supporting government operations. These experiences provided him a comprehensive understanding of how federal agencies operate and how contractors can best support mission requirements.

Today he leads Crossroads Talent Solutions in delivering mission-driven workforce solutions that support federal readiness and operational success.

Corporate Philosophy

CROSSROADS’ CORPORATE OBJECTIVES ARE STRAIGHTFORWARD:

“GET THE JOB DONE”
“TAKE CARE OF THE PEOPLE DOING IT”

What We Do

Crossroads delivers workforce solutions aligned to our mission of supporting federal partners and empowering service members, with a consistent focus on customer satisfaction and performance outcomes. We embed experienced teams inside government offices and military installations to provide practical administrative, personnel, credentialing, legal, medical, technical, and program support – day in, day out, and during surges.

With more than a decade of federal contracting experience, Crossroads supports missions across the Department of Defense and civilian agencies – from personnel processing and credentialing operations to legal program support and clinic administrative services. Our approach is simple: place disciplined, security-cleared teams with operational experience where agencies need them, and sustain reliable performance through workforce stability, proven processes, and compliance-first operations. This approach reflects Crossroads’ mission-driven philosophy and commitment to supporting federal partners.

Integrated Solutions

Program & Administrative Support Operational teams that manage program workflows and administrative backbones: program coordination, records and data management, clerical operations, administrative processing, customer service, and onsite program coordination. We reduce administrative friction so program leaders can focus on mission outcomes. Program Management Support Program management and operational support services that help federal agencies coordinate, execute, and manage mission programs across administrative, personnel, legal, and operational environments. Crossroads provides on-site program teams who deliver governance, performance reporting, workforce coordination, risk mitigation, and contract transition support – ensuring mission continuity, measurable performance, and accountability. Across all services, Crossroads maintains a strong commitment to customer satisfaction, ensuring consistent, high-quality support aligned with mission needs. Capabilities & Differentiators Embedded teams: On-site personnel who understand federal culture, security, and processes. Credentialing expertise: RAPIDS/VO operations, identity verification, and audit-ready credential lifecycle management. Legal & paralegal support: Case administration, docket and records management, and counsel support for high-volume legal environments. Medical admin: Clinic operations, records management, and patient administrative workflows for Defense Health and VA environments. Rapid surge & transition: Proven ability to scale staff quickly (historic peaks of 100+ personnel) and execute seamless contract transitions with no mission downtime. Compliance & security: DoD/DHS/agency policy adherence, secure handling of sensitive records, and audit preparedness. Contract access: GSA MAS and OASIS+ 8(a) vehicles for quick procurement and teaming. Consistently high customer satisfaction across programsProgram & Administrative Support Operational teams that manage program workflows and administrative backbones: program coordination, records and data management, clerical operations, administrative processing, customer service, and onsite program coordination. We reduce administrative friction so program leaders can focus on mission outcomes. Program Management Support Program management and operational support services that help federal agencies coordinate, execute, and manage mission programs across administrative, personnel, legal, and operational environments. Crossroads provides on-site program teams who deliver governance, performance reporting, workforce coordination, risk mitigation, and contract transition support – ensuring mission continuity, measurable performance, and accountability. Across all services, Crossroads maintains a strong commitment to customer satisfaction, ensuring consistent, high-quality support aligned with mission needs. Capabilities & Differentiators Embedded teams: On-site personnel who understand federal culture, security, and processes. Credentialing expertise: RAPIDS/VO operations, identity verification, and audit-ready credential lifecycle management. Legal & paralegal support: Case administration, docket and records management, and counsel support for high-volume legal environments. Medical admin: Clinic operations, records management, and patient administrative workflows for Defense Health and VA environments. Rapid surge & transition: Proven ability to scale staff quickly (historic peaks of 100+ personnel) and execute seamless contract transitions with no mission downtime. Compliance & security: DoD/DHS/agency policy adherence, secure handling of sensitive records, and audit preparedness. Contract access: GSA MAS and OASIS+ 8(a) vehicles for quick procurement and teaming. Consistently high customer satisfaction across programs

Proven. Trusted. Reliable.

Crossroads brings veteran leadership, operational discipline, and a stable workforce to every program we support. We partner with agencies to keep missions moving and teams empowered.

Contact us to discuss how Crossroads can support your mission requirements.

Careers at Crossroads

Crossroads supports federal missions nationwide and regularly hires professionals to support government programs across defense and civilian agencies. Our team members work in government offices, military installations, and federal facilities across the United States supporting administrative, operational, technical, and program support services.

Current Job Openings

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https://www.cigna.com/legal/compliance/machine-readable-files

Crossroads is a proud partner of the Department of Defense Military Spouse Employment Partnership (MSEP). Through this partnership we support employment opportunities for military spouses and remain committed to supporting military families.

Agencies We Support

Crossroads personnel support mission programs for federal agencies and military organizations across the United States.

United States United States Army

United States Air Force

United States Navy

United States Marine Corps

United States Department of Defense

United States Department of Homeland Security

United States Department of Justice

United States Department of Commerce

United States Small Business Administration

United States Department of Agriculture

United States Department of State

United States Department of Veterans Affairs

Press

Relevant Experience

Crossroads supports federal mission programs through a distributed, on-site workforce embedded inside government offices and military installations nationwide. Our teams deliver administrative, personnel, credentialing, legal, and operational program support that preserves continuity of mission operations and improves customer service for the agencies we serve. Below are representative engagements that illustrate our depth, scale, and mission-oriented capabilities.

U.S. Army – Military Personnel Division Support (Fort Knox)

Customer: U.S. Army Garrison – Fort Knox | Contract: W9124D24C0006

Crossroads provides comprehensive personnel and administrative services for the Military Personnel Division, including Transition Center operations, Retirement Services Office functions, Casualty Assistance, Soldier Actions processing, installation in/out processing, and personnel automation support. Crossroads currently supports this mission with 58 personnel and has demonstrated reliable task execution during high-volume transitions and surge periods.

Key highlights:

  • Delivered end-to-end personnel processing and transition services to support Soldier readiness.
  • Maintained secure handling of sensitive personnel records and compliance with DoD data standards.
  • Supported seamless contract transitions and onboarding to avoid mission downtime.

U.S. Air Force – Military & Family Readiness Programs

Customers / Locations: Airman & Family Readiness Directorates and Centers (e.g., Travis AFB, Kirtland AFB, Malmstrom AFB, Joint Base Langley-Eustis) | Contracts: FA300224F0163, FA442720C0025, FA940122P0035, FA462622P0019

Crossroads provides administrative, program, and workflow support that enables Airman & Family Readiness Centers to deliver critical services to service members and families. Our personnel perform program administration, data management, customer service, and readiness support across multiple installations.

Key highlights:

  • Sustained high service levels for family readiness and transition programs across diverse geographic locations.
  • Standardized administrative processes and reporting to improve program visibility and outcomes.
  • Experience handling programmatic support during steady state and contingency operations.

Department of Commerce – NOAA Credentialing & ID Services

Contract: 1305M423FNAAA0040

Crossroads delivers RAPIDS and ID credentialing services to NOAA, providing Verifying Official (VO) operations and identity credentialing that support secure access to federal facilities.

Key highlights:

  • Implemented credentialing processes that meet federal identity verification standards.
  • Coordinated with agency stakeholders to reduce processing times while maintaining strict compliance.

United States Department of Homeland Security

Department of Homeland Security – USCIS Credentialing & Administrative Security Support

Contract: 70SBUR26F00000046

Crossroads provides administrative security and credentialing support to USCIS facilities nationwide, including RAPIDS/ID operations and credential maintenance. The program is supported by approximately 31 personnel, ensuring consistent coverage and compliance across locations.

Key highlights:

  • Supported identity management workflows that sustain secure facility operations.
  • Ensured adherence to DHS credentialing policies and audit requirements.

United States Department of Justice

Department of Justice – Legal and Paralegal Program Support

Contracts: 15JA0525C00000241, 15JA0526F00000062, 15JA7125F00000007, 15JA8926F00000002

Crossroads provides paralegal and legal administrative services to U.S. Attorney’s Offices and the Executive Office for U.S. Attorneys. Our teams deliver case support, document preparation, docket management, and program administration that enhance legal operations.

Key highlights:

  • Provided skilled paralegals for high-volume legal environments and sensitive casework.
  • Supported implementation of policy recommendations and program reforms requiring discrete legal administrative capabilities.

U.S. Navy – Event Planning, Legal, and Professional Support

Contracts / Programs: N4248523F0008 / N4248524F0011; N0018923F0644; 1301102170-0002

Crossroads provides event planning and historian integration services for Navy programs, as well as legal/paralegal support and Defense Services Office operations. Our event planners, historians, and legal staff have supported Pentagon-level events, counsel programs, and Navy legal operations with attention to protocol, policy, and operational detail.

Key highlights:

  • Managed large-scale, mission-critical events and produced complete event packages including venue, protocol, registration, and materials.
  • Delivered legal administrative support across multiple naval installations, improving counsel readiness and administrative accuracy.

Defense Health Agency – Naval Hospital Twentynine Palms (Medical Administrative Support)

Contracts: N0025922F0252 / N0025922P0350

Crossroads provides medical administrative and clinic support for Defense Health Agency facilities, ensuring patient administrative processes and medical records are managed in compliance with health system requirements.

Key highlights:

  • Supported clinic and medical administrative workflows that improved patient throughput and records accuracy.
  • Coordinated with medical leadership to implement process improvements and staffing continuity.

Small Business Administration – Pandemic Relief & Loan Processing Support

Subcontract: SBAHQ-17-A-0016
During the national COVID response, Crossroads supported SBA Paycheck Protection Program and other relief efforts by delivering large-scale administrative staffing and loan processing support. At peak operations, Crossroads staffed up to 125 personnel, providing attorneys/paralegals, loan specialists, developers, and processing staff across multiple centers.

Key highlights:

  • Scaled rapidly to meet national relief program demands while maintaining quality control.
  • Supported loan origination, servicing, and risk management functions under high-throughput conditions.

Department of Agriculture – NRCS Administrative & Financial Support

Contract: 12FPC122F0145

Crossroads supports USDA-NRCS finance and administrative operations at field offices, providing financial administrative support and program implementation assistance.

Key highlights:

  • Provided financial administration that supported NRCS program delivery and field operations.
  • Ensured consistent accounting and reporting in support of program compliance.

National Guard & State Programs – Operational and Readiness Support

Contracts: W912J225FA024, W912LP25FA020, W9136424F0119, W912L220P0023, W912K621P0029

Crossroads delivers readiness program administration and administrative support for National Guard organizations, including OHARNG, IARNG, WIARNG, and Arizona National Guard Work for Warriors. Our services include MEDPROS support, employment assistance programs, museum curation, and readiness program administration.

Key highlights:

  • Administered MEDPROS and medical database services to ensure accurate Soldier medical readiness records.
  • Supported employment and transition programs that directly impact service member outcomes.

U.S. Marine Corps – Museum Curation & Distance Learning Support

Contracts / Programs: M0026321P0077 (Parris Island Museum; Distance Learning Program)

Crossroads is a prime contractor supporting the Marine Corps Recruit Depot Parris Island Museum located at Beaufort, SC. Our Museum Archivist provides database cataloging and archives curation, and we support distance learning facilitation for MarineNet and related training operations.

Key highlights:

  • Managed and preserved large historical archives and artifacts while delivering public-facing curation services.
  • Supported distance learning operations with facilitators, course reviews, and learning system operations.

Veterans Health Administration – Product Effectiveness & Operational Support

Program: VECTOR TORP 55, 18-0034

As a subcontractor on VHA enterprise contracts, Crossroads provided subject matter expertise and program support to establish product effectiveness measurement offices and training/regulatory program support.

Key highlights:

  • Helped define metrics and reporting procedures that improved program measurement and decision support.
  • Provided subject matter experts that supported enterprise-scale assessment and training programs.

Department of State – International Law Enforcement Academy (ILEA) Facilities & Administrative Support

Contracts: SAWMMA17C0238 / SA-17-02

Crossroads provided facilities and logistical support to ILEA Roswell, ensuring world-class operations for international delegates and maintaining mission readiness for international law enforcement training.

Key highlights:

  • Delivered facilities management, logistics, and program support to enhance program execution and participant experience.

Get In Touch

Crossroads Talent Solutions supports federal agencies and military organizations nationwide with administrative, personnel, technical, and program support services.

Contact us to discuss mission requirements, contracting opportunities, or teaming partnerships.

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Crossroads Talent Solutions, LLC

Poolesville, Maryland
USA

Ph. (202) 893-1741
Email. [email protected]
Web. www.crossroadstalent.net
UEI: SGNKEAEEJ6C7
CAGE: 72FH1
SBA: 3017984 exp 11/2025
MDE: 14-591
NAICS: 541519, 541519, 541611 (Primary), 541612, 541618, 541690, 541990, 561110, 561210, 561311, 561312, 561499, 561611, 561612, 611430

SBA 8(a) certified

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